Frequent Diner FAQ

You have questions, we have answers!

  • How does the Frequent Diner Club work?

    You receive one Frequent Diner point per dollar spent on your food & beverage subtotal when dining at any participating Lettuce Entertain You Restaurant. Points are converted into $10 Reward Dollars at every 140 point increment.

    Only the Maggiano’s locations below participate in the Frequent Diner Club.

    • 516 North Clark St., Chicago, IL 60610-4207
    • 240 Oakbrook Center, Oak Brook, IL 60523
    • 1901 E. Woodfield, Schaumburg,IL 60173
    • 175 Old Orchard Shopping Ctr, Skokie, IL 60077
    • 1847 Freedom Dr, Naperville, IL 60563
    • 307 Hawthorn Center,  Vernon Hills, IL 60061
    • 2500 N Mayfair Road, Wauwatosa, WI 53226-1409

    You can attain Silver status by spending $1000 or more during a calendar year. Silver Members earn 1.25 points per dollar spent.

    You can attain Gold status by spending $2500 or more during a calendar year. Gold Members earn 1.5 points per dollar spent. Gold Level Members can also receive Priority Reservation privileges at Lettuce Restaurants.

    Once you have reached Silver or Gold status, you will keep that status through that year and the following calendar year.

    Member Status

    Dollars Spent

    Points Per Dollar

    Blue

    $1 – $999

    1

    Silver

    $1000 – $2499

    1.25

    Gold

    Over $2500

     1.5

     

  • How do I start earning points?

    The key to using your rewards is the Check-In page on the LettuceEats app.

    Go to ‘Check In’ and tap the name of the restaurant where you are dining, doing so will generate the four-digit payment code. Write that number at the bottom of the restaurant check-in, the box that reads ‘LettuceEats Mobile Code’. Click here to learn more.

    or

    Present your Rewards Cards and ask your server to apply points to your account.

     

  • How do I redeem my earned rewards and what are the restictions?

    The key to using your rewards is the Check-In page on the LettuceEats app. Go to ‘Check In’ and tap the name of the restaurant where you are dining, doing so will generate the four-digit payment code. Write that number at the bottom of the restaurant check in, the box that reads ‘LettuceEats Mobile Code’.

    Then, to use the Reward Dollars in your account, write the amount of money you wish to redeem in the appropriate box that reads ‘Rewards to Redeem $’ (located just underneath the section that reads ‘LettuceEats Mobile Code’).

    When using your Rewards Card, just let your server know the amount in Rewards Dollars you wish to apply to your bill.

    Frequent Diner Rewards cannot be redeemed on Saturday nights at any Lettuce restaurant or participating location. Friday nights are also excluded at Eiffel Tower and Everest. Reward Dollars are not valid at Sub 51, Studio Paris or Joe’s Live in Rosemont, IL. Rewards Dollars are also not valid on New Year’s Eve, Valentine’s Day, Mother’s Day, Thanksgiving and Christmas. Frequent Diner Rewards are also not valid in conjunction with any other offers, discounts and promotional certificates. Frequent Diner Rewards are not valid for payments toward private parties, catering or delivery.

  • How do I earn points when hosting a party at your restaurants?

    To earn Frequent Diner Points when hosting a party or Private Event, you must be an active Frequent Diner Club member prior to your event date. You will receive a point per dollar on your food and beverage subtotal (Silver and Gold bonus points are not awarded for parties).

    The name of the person receiving Frequent Diner Points must appear on the contract. In the case of a business event, either the planner or host may receive points. For social events, only the host is eligible to receive points. A few other restrictions apply, please check the Program Terms & Conditions.

  • How do my Frequent Diners points work with Gift Cards?

    Frequent Diner Points are issued when Gift Cards are purchased, but not when they are redeemed. Frequent Diner points are not posted on the Gift Card portion of your bill. Only the person purchasing the Gift Card is eligible for Frequent Diner Points. Reward Dollars cannot be used to purchase gift cards.

    During the Holiday Bonus Gift Card promotion (In November and December), members have the option to receive either the $25 Holiday Bonus Certificates or Frequent Diner points for their purchase.

  • What happens to my points at the end of the calendar year?

    If you have at least one paid visit/points added to your account during the calendar year, the points on your account will rollover to the following year.

    If you have not had a paid visit/points added during a calendar year, any un-redeemed points remaining at the end of the year will be forfeited at year’s end (Dec 31).

    Birthday Rewards are not cumulative. Your annual Birthday Reward must be used before the next years are posted.

    Please be aware that earned Reward dollars on your account never expire and will carry over from year to year.

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